Return and Refund Policy

By Aurora 
Website: byaurora.ae

At By Aurora, we take pride in offering high-quality jewelry pieces. Due to the nature of our products, we do not accept returns or exchanges unless there is an error on our part or a manufacturing defect.

Returns and Exchanges Are Only Accepted If:

• There was a mistake with your order (e.g., incorrect item delivered).

• The item has a clear manufacturing defect.

Conditions for Eligibility:

• You must notify us within 2 days of receiving your order.

• The item must be in its original condition, unused, and include all original packaging and accessories.

If you meet the conditions above and wish to request a return or exchange, please contact us through our Contact Us page or email us at Auroraae@outlook.com.

We reserve the right to decline a return or exchange request if the conditions are not met.